ANNESCIA DILLARD

annesciapd@outlook.com
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LANGUAGES

American Sign Language and English

SKILLS

EXPERIENCE

Lansing Community College, Lansing, MI — Program and Office Specialist
Center for Teaching Excellence
2016-Present

Responsible for overseeing Center for Teaching Excellence (CTE)programs and services in collaboration with the CTE Director.
Manages program direction, coordination, and execution, including short to long-term planning and budgetary responsibilities.
Leads and coordinates CTE staff, Faculty Fellows, and supervision of student employees.
Maintains the CTE database, recording faculty professional development records and contract-related information.
Experienced in CTE processes, college operations, and event planning.
Handles communication, marketing, and website management for the CTE department.
Represent the CTE on college-wide committees and make informed decisions.
Pursues ongoing professional development to stay current in relevant areas.

Sorenson Communications, Remote — Video Relay Interpreter

June 2018 – July 2023

Conducted video relay interpreting services for individuals, serving as a vital link between Deaf callers and hearing individuals.
Utilized ASL skills and cultural competency to convey messages and ensure effective communication accurately.
Demonstrated versatility in interpreting various subjects, including medical, technical, educational, and general everyday conversations.
Maintained professionalism, confidentiality, and ethical standards in all interpreting assignments.
Collaborated with team members and support staff to resolve technical issues and ensure smooth VRS operations.
Adapted to different VRS platforms and technologies, staying up-to-date with the latest advancements in video relay services.

EDUCATION

Siena Heights University, Adrian, MI – Community and Human Services; Family Systems Concentration, BA

Lansing Community College, Lansing, MI – Sign Language Interpretation, AA

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